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Microsoft Dynamics CRM Experts


How you connect with customers matters

Microsoft Dynamics CRM is more than a solution package for customer relationship management. You have a business to run - let our team help you manage the necessary technology and proven processes for success. Our team of business and technology experts has significant experience with the leading ways that sales, customer service, marketing, and operations can leverage a CRM platform to generate more revenue, faster.

“C5 Insight's unique process engaged a wide group of people outside of IT who eventually will be touching or be touched by [CRM]. It pointed out common obstacles people can expect during implementation. For me it resonated that there is no quick fix and the individuals involved need to be invested over the long haul.– Jay Cummins, Vice President – Global Sales, Nomacorc
Use the form on this page to get in touch if you are:

Launching a new CRM project: CRM solutions can transform a business and the customer experience. Nucleus Research reports these projects can deliver a return of $5.60-$8.71 for every $1 spent. Connect with C5 Insight if you are planning a new project.

Recovering from problem projects: But the reality is that over 60% of CRM projects fail - and more than half of businesses report 2 or more failures before attaining the above results. Talk to us about our proven strategies for getting your project back on track.


Chat with one of our CRM experts

Upgrade to Microsoft Dynamics CRM 2016

Using an earlier version of Dynamics CRM, or a different customer relationship product? Then you’re missing an opportunity to accelerate your sales pipeline, prevent lost opportunities, and enhance customer service. Just fill out the form and we'll get in touch to discuss an upgrade.

C5 Insight Wrote the Bible on Dynamics CRM

C5 insight has an unparalleled level of experience with Microsoft CRM. In fact, our team literally wrote the CRM 2011 Bible and has been certified since 2003 (the first year in which it was available). Our team members have published digital training and run public education courses on CRM technologies and business best practices. Since 2002, C5 Insight has invested thousands of hours into employee collaboration and customer experience projects, helping clients understand that how people engage with one another through technology is what defines success. 

CRM Bible

Local Partner, Global Reach

We can (and do) work with businesses around the world - but we're proud to consider the following markets our home:

Raleigh, NC


Charlotte, NC


Greenville, SC