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Paige Cassada's Articles

Microsoft Dynamics CRM Mobile Error with this Field's Customized Event

Finally the low tech "alerts in the code" method was employed in an attempt to figure out where the choke point was.

Dynamics CRM Online - The User ID Associated With The Current Record Is Not Valid

A client recently found he could not enable a user he needed to use in one of our sandbox organizations. Every time he tried, he got “The user ID associated with the current record is not valid”. This blog explores the fix.

Data Encryption Feature Isn’t Activated - Prevents Outlook Client Sync

You know how the story goes... We were prepping for a CRM 2013 on premise client going live and it was Outlook client configuration time. I was doing some last minute Outlook client testing and hit the sync button to test my Outlook filters when I got this message. Read more to find out how to activate data encryption when syncing Outlook to CRM.

Dynamics CRM Contact Form On_load Error Without Any JavaScript

I'm not sure when it happened. I was happily going along, doing some configuration work for a new Dynamics CRM 2013 on premise client, when my test users began experiencing an on_load error when opening contact records.  When I reviewed the two scripts I had on the contact record, I realized I didn't have an on_load script on the contact form. So I disabled my JavaScript, but still got the on load error. What the heck?!!

This blog details my chat with Microsoft, how we discovered the problem child, and the fix for the error!  

Non-Developers Guide: How to Use Web Resources for Dashboards in Dynamics CRM



The idea of web resources has always been a little overwhelming to me. In the past I associated them with something a programmer uses for the wonderful, amazing magic they do in Microsoft Dynamics CRM. As it turns out, even those of us who don't consider ourselves to be hard-core programmers have the ability to take advantage of web resources.

Blog Topics

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CPR for CRM Study

The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.

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SharePoint Readiness Assessment

This 60-second assessment is designed to evaluate your organization's collaboration readiness.

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CRM Self Assessment

Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.

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SharePoint Feedback Solution

This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.

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SharePoint Upgrade Checklist

Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.