We are pleased to present below all posts tagged with 'persona'. If you still can't find what you are looking for, try using the search box.
Home improvement work in my house means dial 1-800-ask-Dad. I'm all thumbs, but my Dad is a skilled professional. Watching Dad do his thing a few weekends ago got me thinking about how this relates to our CRM Sales Reps. Are they all thumbs like me, or skilled professionals like my Dad - and how do we help them improve?
Does this series of images look familiar? Do you frequently hear, "that's not what we asked for" or "it doesn't work the way we expected it to"? You're not alone! Research over the last decade demonstrates that between 30% and 60% of customer relationship management and enterprise collaboration initiatives fail. But why? Some would blame the technology, others might focus on the business process or lack thereof. But, let's stop for a moment and take a look at people.
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
This 60-second assessment is designed to evaluate your organization's collaboration readiness.
Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.
This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.
Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.