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We are pleased to present below all posts tagged with 'Engagement'. If you still can't find what you are looking for, try using the search box.
Employee engagement – it’s just one of the latest buzz words floating around. But what does it really mean? I can tell you that it’s not just performance plans, timely feedback and evaluations. We need to stop being so focused on the employee’s productivity and start focusing on their experience in the workplace. If an employee is having a good experience, it stands to reason that this will allow them to be more productive and engaged. So how do we do that? Let’s take a look at five principles to get us there…
Is all the talk about better customer experiences and employee engagement just hype, or is there an ROI for these investments?
Warren Buffet once said that “Price is what you pay. Value is what you get.” In our daily work, we talk a lot about value. However, the truth is, a lot of organizations spend a lot of time, effort, and money trying to measure ROI – the precise financial impact of an initiative - without first understanding the value to the business. This blog entry breaks down how to generate both organic ROI and real business value.
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
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