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Posts Tagged 'CRM Online'

We are pleased to present below all posts tagged with 'CRM Online'. If you still can't find what you are looking for, try using the search box.

The Dynamics CRM 2011 Administration Bible is Almost Here!

 

The Microsoft Dynamics CRM 2011 Administration Bible is only a few weeks away (March 1, 2011) from being available!  After lots of hard work and long hours, we’re going to celebrate by giving away five copies of the book for free!

To be entered to win a free copy, just sign up to follow C5 Insight on one of the various social channels that we offer (you must have a United States mailing address to be qualified).  You can click here to follow us on Twitter.  We’re planning to select 5 winners on March 21, 2011 (or once we have 200 new followers across our social channels – whichever comes first).

Or, if you’re in a hurry, then use the link to the left to order your copy today (our kid’s college funds thank you)!

For those of you who are interested in SharePoint 2010, the book includes a chapter on the “out of the box” SharePoint integration and a special appendix on customized SharePoint 2010 / CRM 2011 integration written by Curtis Hughes.

What’s next?  We’ve created a site for the book (www.dynamicscrmbible.com) and we need to get the finishing touches on it ... Gotta get going!

 

CRM 2011: Breakthrough Functionality

It's the week after Microsoft unveiled Dynamics CRM 2011 at the Worldwide partner conference and my head is still spinning from all of the great new features and strategic improvements that will be coming soon. Read on to learn about a small number of the most powerful additions you can expect to see in Microsoft Dynamics CRM 2011.

Sample Subject Trees for Microsoft CRM

Even though I've written before about the concept of Subjects in CRM, it can sometimes be difficult for me to get my head around the best way to create a Subject tree for a given implementation. Subject trees help to categorize cases, knowledgebase articles and sales literature in CRM, so you want them to be relevant. 

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CPR for CRM Study

The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.

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SharePoint Readiness Assessment

This 60-second assessment is designed to evaluate your organization's collaboration readiness.

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CRM Self Assessment

Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.

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SharePoint Feedback Solution

This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.

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SharePoint Upgrade Checklist

Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.