Microsoft has been making significant updates to CRM since CRM 2011. Microsoft Dynamics CRM 2016 U1 includes hundreds of changes, small and large. In fact Microsoft has almost completely reinvented CRM over the last 5 years since CRM 2011. Yet many organizations are still using CRM 2011.
This 4-minute video provides an overview of some of the most fundamental upgrades that have been made since CRM 2011.
Highlights from the video include:
This video focused on just the most important upgrades. Check out these additional blogs for more information on upgrades that have been made in CRM 2016 U1 and earlier versions since CRM 2011.
What is the biggest game-changing feature that you’ve experienced in recent CRM versions?
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
This 60-second assessment is designed to evaluate your organization's collaboration readiness.
Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.
This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.
Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.