CHARLOTTE, N.C. – The team that wrote the CRM Bible has announced the launch of new training packages.
C5 Insight’s experienced team of Senior Leadership resources are putting their combined knowledge to work. The acumen gained while optimizing CRM platforms for a wide variety of client needs and projects scopes is invaluable. The new training sessions turn these lessons learned into real world perspective; providing attendees with unique insights and best practices to deploy within their own organizations.
“After writing the CRM Bible, it was a natural extension of our business to offer comprehensive training,” said Managing Partner Geoff Ables. “We’ve learned a lot over the years, from initial implementations to the considerable amount of project rescue we are called to do. CRM solutions offer significant reward, but at a risk. Our goal is to balance expectations with reality and ensure stakeholder support and governance are carefully laid out during planning, and well-executed for continuous improvement. Supplying developers with the right tools and roadmaps on the front-end can help prevent costly issues along the way.”
The training, initially developed as a three-day Developer Boot Camp, has expanded to cover additional user types. Additional packages now include a one-day Power User Training and a two-day Administrator Training. Participants will work closely with dedicated CRM experts as they navigate through labs and demos of CRM environments. The recommended attendance for the Developer Boot Camp is maximum three developers, in order to foster as much one-on-one instruction as possible. The other have a recommended maximum attendance of 12 users. Training can take place on the University of North Carolina, Charlotte campus or delivered on-site at the attendees’ own offices. Additional seats and other customizations may be arranged as needed.
For more information, including pricing and detailed agendas, please call 704.895.2500 or email firstname.lastname@example.org.
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
This 60-second assessment is designed to evaluate your organization's collaboration readiness.
Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.
This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.
Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.