I wanted to write a quick note to let everyone know that StreamLogic will be partnering with Customer Connect to present a FREE, live event this Thursday, October 29, 2009, at the Microsoft campus in Charlotte, North Carolina.

Event Details:

When? Thursday, October 29th, 8:45 AM -  1:30 PM
Attend all day, or just choose the sessions that apply to you
Where? Microsoft Campus - Charlotte, NC

Agenda:

8:45 - 9:15: Opening

The basics of CRM and SharePoint

 9:30 - 10:30: Concurrent Session 1 - Basics

Option 1 - The Service and Marketing Imperative: In today's world, customer service and marketing are more important than ever.  This session provides an overview of improving the customer experience by combining CRM with your Marketing Department, Service Center and Website.

Option 2 - SharePoint Fundamentals: SharePoint has been the fastest growing product release in the history of Microsoft.  Learn the basics of how to use SharePoint in your business for collaboration, document management, project management and business intelligence.

10:45 - 11:45: Concurrent Session 2 - Advanced Topics

Option 1 - Rapidly Automate and Improve Business Processes using XRM: How businesses mid-market and large businesses are using Microsoft CRM to lower IT costs, speed development, share information across the organization and improve the efficiency of their business units.

Option 2 - SharePoint and the Intelligent Business: A deeper dive into Business Intelligence with SharePoint - plus a preview of SharePoint 2010!

12:00 - 1:30: Lunch

Integration Luncheon: Demonstrations of integrating across website, CRM and SharePoint to improve the customer experience, win more customers faster, deliver longer-lasting more profitable business relationships, eliminate redundant data entry and accelerate business results.