Although the idea of user adoption is not a new idea, we consistently find our clients asking for more ways or better ways to get users to “use the system.” Depending on the scope of the project, we always recommend some level of governance and training for our clients to get the most from their implementation. These are critical pieces of the overall solution that we feel play a significant role in whether or not the product is accepted or rejected by the users.
In addition, with the recent release of SharePoint 2010, this topic has once again become a priority for many of our clients looking to implement this new version. While superior to the previous version in far too many ways to mention here, the user interface has been completely enhanced with the “Ribbon” interface first seen Office 2007. For users of SharePoint 2007, this will be a slight learning curve to use the new interface, but as with Office 2007, once learned the productivity and efficiency will increase exponentially.
Whether using SharePoint 2003, 2007, or 2010, we always come back to a few core principles for increasing user adoption to provide the best opportunity for a successful deployment. Below you will find a list of our top 10 ideas for enhancing user adoption. We hope that these spark some ideas and provide some ways for your implementations to be successful as well.
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
This 60-second assessment is designed to evaluate your organization's collaboration readiness.
Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.
This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.
Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.