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Interacting with dashboards in Dynamics CRM 2011 is a powerful way to monitor and manage your business. Frequently, however, it would be helpful to “drill into” only a portion of a chart (such as a bar in a bar chart or a slice of a pie chart) to see the grid behind it. Because of the way that dashboards function, however, it is not readily apparent how to do this. This post demonstrates how you can accomplish this in just two mouse clicks.
That’s it! In two clicks, you’ve been able to drill from a dashboard, to a chart, to the data behind a specific slice of a chart. See the nearby video for a live example.
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
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