Microsoft has continued its focus on improving the user experience in its new release of the software by incorporating a number of new features for users and administrators to make configuring, using and administering views easier and more powerful. Based on some recent demos we’ve done for clients, I’m putting together a few blog posts to examine some of these improvements. The first of these posts will look at the newest features that users will encounter as they become familiar with CRM 2011. Let’s start with the basics of navigating to views.
The sitemap provides several new ways to quickly access views:
In the next post, we’ll take a look at how to work with saved views in CRM 2011.
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