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This week C5 Insight is attending Convergence – Microsoft’s conference dedicated to their business applications such as the Dynamics product line (CRM, AX, NAV, GP), Office365, Yammer, SharePoint and other applications. Day 2 is about to start, so consider this to be the “Day 1 Report”.
The show started with the usual keynote speakers that generated a lot of excitement and buzz. And there are, indeed, many exciting new announcements coming out of Microsoft. I won’t try to cover everything here, but here are a few that are more relevant to the folks who typically follow our blogs:
You can live stream and watch recorded Convergence sessions here: http://www.microsoft.com/en/convergence/atlanta15/#fbid=hMEJQ_eOzZf
It is exciting to see all of the attention that Microsoft is giving to customer and employee engagement. What is frustrating is that no time has been spent talking about the problems organizations are still having with adopting these technologies. Failure rates still range from 30% to 80% depending on who you ask and how you measure failure.
Enter Charlene Li. Author of The Engaged Leader, Charlene delivered the most impactful session that I sat in on during the first day: The Role of Leadership in Enterprise Social Collaboration. Some of the points that she made:
But I can’t do full service to what Charlene said. Do yourself a favor and grab a copy of her book (only about $8.00 on Kindle, and a very quick read). And give a copy to all of the leaders that you want to truly lead your organization to become better through social engagement.
Looking forward to a few more posts from here at Convergence! If you’d like to keep up you can also follow either me (https://twitter.com/C5geoff) or C5 Insight (https://twitter.com/C5insight) on Twitter.
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