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I once had a project manager on the client team ask me why I was capturing such detailed notes in a requirements meeting. That question took me by complete surprise. After all, my role wasn't to capture requirements, conduct any business analysis, or architect any solutions…or was it?
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What's your business strategy for dealing with coronavirus COVID-19 and the economic impact? C5 Insight is taking steps to protect our clients and communities, and to lead the way with creating more resilient digital workplaces.
What do wine and corkscrews have to do with creating more people-centric digital workplaces? Quite a bit as it turns out. This article looks at how some everyday things can teach us lessons about customer experiences and employee engagement.
Looking to increase lead generation on your website? Learn 3 simple tips - explained in detail - that can help you refine your lead generation strategies, today.
Do you know what digital transformation is? Or why your efforts are more likely to fail than succeed? Let's gain some insight on the topic and uncover common roadblocks that affect the process.
Many companies will introduce intranets to their employees to encourage employee engagement and collaboration. One role that may be overlooked during the deployment of an intranet is a Content Manager. Content Managers should be an intentional and strategic part of your deployment plan for a new intranet.
The digital workplace is being transformed by AI more and more every year as it takes front and center stage at Microsoft's Future Decoded conference. Are you prepared for the future of work? Read how AI continues to evolve, impacting both industries and individuals
C5 Insight today announced the acquisition of SharePoint Revolution.
Occasionally, when engaging with potential clients, I find that they have an excellent WIG, but no plan to get to there. At times, they really don't know what the end goal is or what makes it successful. No problem! My job is to help define the WIG and help clients define what a successful WIG looks like in their organization.
How much time do you spend organizing meetings? How much time do you spend searching for a date/time that suits everyone on the meeting invite? Do you spend more time deciding on a meeting date/time than you do the actual meeting? If you spend a large amount of time scheduling meetings, FindTime is worth your time to test. Learn more about the time-saving benefits this application has to offer...
When visiting clients to start a new project, it's interesting to find out that the stakeholders have been excluded from the planning or discovery sessions. If the stakeholder is not included, does that make it an IT project? Is there such thing as an IT project? What's the potential risk of NOT including stakeholders in planning and discovery? What are the advantages of including stakeholders in the beginning stages? Do you want to eliminate process gaps, increase adoption, reduce anxiety, confusion, and frustration during your next project? Keep reading...
🍀 Happy St. Patrick's Day! 🍀
Learn why St. Patrick's Day is so important for customer and employee engagement!
Are you trying to find a problem to fix with SharePoint or Dynamics 365? Then you might be a hammer looking for a nail...
Have you ever talked to someone who says, “Searching SharePoint is so easy – I find exactly what I’m looking for every time!”Me neither.Why the gap? And what can be done to close it?Your Intranet is not Like the InternetThe internet (let’s call it the web to avoid confusion) is not like your SharePoint intranet. The web is full of general information and when you’re searching it, you’re usually looking for general results. It is also powered by people who are interested in having their stuff fou ...
If you are using Office 365, you are likely very aware that with Microsoft at the controls, they are frequently making a lot of changes. Sometimes that’s a great thing and sometimes that’s not but on the whole it's a relief to not have to deal with an on-premise environment. Every month or so, Microsoft releases news about the recent changes that are being released. After going through February 2019’s update, I noticed a little but awesome change I wanted to call out regarding Microsoft Planner.
Workplace celebrations are more than just fun - they create a culture where people are more likely to innovate, engage, and put in extra effort when needed. Here are 6 ideas for celebrating more, and better, in your workplace.
When it comes to task management in Office 365 and SharePoint Online, you have three choices:
Which you use really depends on your requirements and how many people you are collaborating with.
The struggle is real: over 60% of CRM projects fail to gain user adoption. There are plenty of blogs out there on how to get users to adopt. Today, let's look at the reasons why users don't adopt, and understand the myths and realities beyond these reasons.
Does your team struggle to store, find, share and update documents? You're not alone - Harvard Business Review reports that employees can spend as much as 20% of their time just trying to find the documents that they need to do their job. Let's look at how SharePoint Document Management can help you solve this problem.
Complaints: Sometimes they’re valid. Sometimes they’re drama. And sometimes they’re toxic.
Companies with great cultures don't leave it to leaders to respond to complaints. Every employee plays an active role in identifying and responding to complaining co-workers. Here's how they do it.
Ready to upgrade or implement a digital workplace or intranet project, but having a hard time convincing your leadership team? Building a business case can be a daunting and nuanced process - let's take a look at some proven approaches for getting buy-in for your SharePoint or similar project.
Does it feel like "collaboration" technology is disrupting your workplace instead of making it more productive, efficient and engaged? You're not alone.
Looking for a partner to help you work through a customer or employee engagement digital transformation project? Supporting your transformation requires far more than technical skills. Here are 9 tips for selecting the right partner...
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
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Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.