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We are pleased to present below all posts tagged with 'customer relationship management'. If you still can't find what you are looking for, try using the search box.
Dynamics 365 Customer Service is used to manage customer issues. Learn how to manage parent and child cases using D365 to improve your customer experience.
Business Management Consulting firm C5 Insight delivers side-by-side comparison of top CRM platforms along with best practices for successful implementations
New study results uncover common causes of failure and best practices to help businesses of all sizes protect their CRM investment
Why Organizations Are Not Getting More From Collaboration
The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.
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This 60-second assessment is designed to evaluate your organization's collaboration readiness.
Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.
This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.
Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.