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Posts Tagged 'Help Desk'

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4 CRM Support Lessons from a Wine Maker

Support Agreement for Salesforce CRM Support Agreement For Microsoft Dynamics CRMWine.  I love it.  And I love visiting wineries whenever I can.  Wine and wine making are such rich sources of history, have an element of the artistic, and just feel closer to the basic and raw elements of the earth.  Like farming, there are a lot of simple lessons in wine making that apply to everything else in life.

But the lessons learned when my wife and I visited a wine maker on a recent trip still came as a surprise – I wasn’t expecting to see the connection between making wine, and improving customer relationship management (CRM) projects with solutions such as Microsoft Dynamics CRM and Salesforce.com.

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CPR for CRM Study

The complementary paper includes over 12 years of research, recent survey results, and CRM turnaround success stories.

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SharePoint Readiness Assessment

This 60-second assessment is designed to evaluate your organization's collaboration readiness.

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CRM Self Assessment

Learn how you rank compared to organizations typically in years 1 to 5 of implementation - and which areas to focus on to improve.

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SharePoint Feedback Solution

This is a sandbox solution which can be activated per site collection to allow you to easily collect feedback from users into a custom Feedback list.

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SharePoint Upgrade Checklist

Whether you are upgrading to SharePoint Online, 2010, 2013 or the latest 2016, this checklist contains everything you need to know for a successful transition.