More than 80% of an organization’s information resides on individual hard drives and personal files. In fact, the average information worker can spend as much as 25% of their time searching for the information needed to get their jobs done. Enterprise content management is about designing processes that make producing and approving documents faster, and organizing your content (such as documents, photos, forms and databases) to make finding the right content faster and easier. C5 Insight leverages SharePoint to deliver scalable enterprise content management to clients around the globe.
Increase Productivity and Information Value
SharePoint content provides a familiar user experience. People are comfortable with the system, so they use it. They find the information they need more easily, and their work is managed from start to finish.
Drive Compliance and Reduce Risk
SharePoint makes it easy to tag content, enforce retention schedules, declare records, and apply legal holds. With these measures, you can address the need for compliance and reduce the risk of mistakes when information is archived or disposed.
Fewer Systems and Easier Integration
SharePoint manages documents, records, Web content, and rich media on a single platform, helping you reduce IT costs. Using interoperability standards like CMIS, XML, and REST to connect to legacy ECM systems, SharePoint 2010 also helps your company get more value from its current investments.
Integrated with SharePoint Search
SharePoint content is integrated with the search features of Microsoft SharePoint. This means that all of your content will be easy to find using a search interface that is similar to Google or Bing search. With a single search box, users can search content within SharePoint, within your file shares, within linked database systems and on the Internet. Less searching results in more productivity.
Integrated with CRM
Customer relationship management users frequently need robust document management to do their jobs. But CRM systems have only basic content management features built in. Microsoft has made basic integration between SharePoint and Dynamics CRM available right out of the box. C5 Insight has improved upon this integration and has extended SharePoint integration to both Dynamics CRM and to Salesforce.com.