We are passionate about the timeless values that we represent. They can never be met with perfection, but they are a constant reminder for us to take what is good, and make it better. The acronym for our values, SOLVE, expresses our vision that we strive to be a part of the soution for our clients and our colleagues.
More than anything else, we define ourselves as having a servant attitude. Our first service is to our colleagues, and then to our clients. Our definition of service: proactively identifying and solving problems; communicating clearly, frequently, honestly and completely; and acting with humility.
Our experience is that objectivity is one of the most valuable but rarest qualities in the business world. Objectivity rests on a foundation of the truth; understanding and freely speaking the truth about any situation is required in order to make the best, objective, decision. We seek to speak the truth in all situations - laying aside self-interests to do what is in the best interest of our clients and our colleagues in every recommendation, deliverable and decision. Objectivity will permeate our business from leadership to sales to execution to support. The goal of remaining objective motivates us to constantly improve so we will be the right decision for our clients (in our selected areas of focus) – we must always keep our skills fresh and our options open, reinventing ourselves when necessary.
We recognize that our clients often entrust us with a position of leadership, as a trusted guide through projects that are often complex. As a result, we take the time to partner with them and understand their business and their needs in detail. We lead by communicating – setting clear expectations and providing regular feedback. We lead by training – taking care to maintain the highest possible levels of knowledge to offer to our clients. We lead by experience – giving our clients the confidence of a team that has successfully delivered many times. We lead by example – taking our own advice, taking responsibility for our actions, and giving others an example to follow.
From internal meetings to sales demonstrations to project deliverables our goal is to deliver value in every interaction. Our objective is to have people leave every encounter with a clear sense that their time has been invested well and that their business goals have been advanced as a result of the relationship that they have with C5 Insight.
Everything we deliver must meet the highest standards of excellence – we are obsessed with the excellence of our product. From strategic recommendations to meeting agendas to proposals to training to programming – nothing will leave our hands that falls short of excellence.
We will work hard. We will act with integrity. We will be the leading experts in our chosen areas. We will have fun along the way. We may not win every project we pursue. But we can always deserve to win.