CPR for CRM

Micro Mentoring – Can you really afford NOT to take the time?

Mentoring is one of those things that seems to make tons of sense to people but rarely if ever gets done. The days of new employees being given a formal mentor and six weeks to six months of “ramp up time” appear to be long gone for most companies, regardless of their size or industry.

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Are You a Servant – or Just Providing Good Service?

servantGreat customer service is the mantra of many companies. But that might not be enough anymore. How can businesses and individuals move from merely providing exceptional service, to having the attitude of a servant?

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Building a Targeted Marketing Strategy: 8 Components of a Successful Campaign


14652330_sFor this blog entry, let’s take a look at ways to build a Targeted Marketing Strategy, and exactly what that means. The end goal here is to penetrate a specific sector of the marketplace, establishing dominance in a particular offering, making your brand synonymous with fixing a customer’s pain. Now, let’s get going on building a strategy around your new favorite marketing concept.

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Micro Mentoring – Can you really afford NOT to take the time?

Mentoring is one of those things that seems to make tons of sense to people but rarely if ever gets done. The days of new employees being given a formal mentor and six weeks to six months of “ramp up time” appear to be long gone for most companies, regardless of their size or industry.

Read More....

 


Are You a Servant – or Just Providing Good Service?

servant Great customer service is the mantra of many companies. But that might not be enough anymore. How can businesses and individuals move from merely providing exceptional service, to having the attitude of a servant?

Read More....

 


Building a Targeted Marketing Strategy: 8 Components of a Successful Campaign


14652330_sFor this blog entry, let’s take a look at ways to build a Targeted Marketing Strategy, and exactly what that means. The end goal here is to penetrate a specific sector of the marketplace, establishing dominance in a particular offering, making your brand synonymous with fixing a customer’s pain. Now, let’s get going on building a strategy around your new favorite marketing concept.

Read More....

 


Use PowerShell to Enable Versions in All Document Libraries in All Subsites

powershell_iconIn this post with PowerShell, I wanted to show you how you can write a script that will enable versions but starting from a subsite instead of the entire site collection. 

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Building A SharePoint Leadership Team


I know what you’re thinking: we already have a project team, do we really need another formal team?  After all, that only means more meetings, tasks, documents to write and manage, decisions to make, consensus to get, etc.  My answer is a resounding yes, you most certainly need this team.  But here’s the truth –  while extremely important to the success of the project, this doesn’t have a to be a huge undertaking. This blog entry details 3 practical steps for you to begin building a SharePoint Leadership Team today.

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Create a Simple Time-Based Email Reminder for SharePoint Calendar Events

imageSee if this sounds familiar:
Someone asks you “Can I get an email reminder for these events on the team calendar?”.  You think well, we can set alerts, so you go look into the alert settings, so you go look into the alert settings, and quickly realize that alerts don’t work like that.  The alert mechanism in SharePoint will send the alert subscriber an email based on an action happening on the item (it is being created, edited, etc).  We need the trigger to be based on a date.  So what to do? 

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No Data

Sales Intelligence Options for CRM Solutions

Sales Intelligence and Customer Relationship Management - Salesforce and Dynamics CRM

The Internet and tighter budgets have forever changed how prospects are making buying decisions.  Research in the book tells us that prospects are over 50% of the way through the buying process by the time they initiate contact with a vendor. 

Sales Intelligence solutions, integrated with CRM, are a part of the answer to this dilemma.  In this article, we will take a look at the top sales intelligence solutions on the market today.

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9 Tips to Re-Engage your CRM Use


Is it a fair statement to say that we all have had a poor experience using CRM? That we either wanted our old methods back or short cuts in this new application called CRM? There are many reasons for user not liking and embracing CRM deployments; however let's address instead how to re-engage to increase adoption of CRM in your organization.  

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The Salesforce and Microsoft Partnership – Part 2 – What it means to the companies and to the market

Microsoft and Salesforce.com Global Alliance

After the article we published yesterday, a number of people have asked what the Microsoft/Salesforce global partnership announcement might mean for Salesforce and Microsoft as companies (rather than as CRM products).  Financial details of the deal were undisclosed, so we can only speculate.  Here are a few quick thoughts for discussion:

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C5 Insight Named one of America’s Fastest-Growing Private Companies on Inc. Magazine’s Prestigious Inc. 5000 List

Included for the second year in a row, C5 Insight ranks No. 2432 with a three-year sales growth of 158%

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C5 Insight Joins Dynamics CRM User Group as Premium Member

C5 Insight announced today that it has become a Premium Partner member of the prestigious Dynamics CRM User Group...

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Find C5 Insight at SharePoint Fest NYC, June 18-20

Managing Partner Curtis Hughes to deliver Deadly Sins of SharePoint Session

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C5 Insight Unveils New SharePoint Power User Training

Educational offerings enhance full suite of business solutions and consulting services

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C5 Insight Managing Partner named to UNC Charlotte College of Computing & Informatics Board of Advisors

Committee to work with Dean Yi Deng in identifying and executing plans beneficial to long term goals of the College

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C5 Insight Opens New Offices on University of North Carolina, Charlotte Campus

State-of-the-art building offers entrepreneurial resources and initiatives

 

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C5 Insight Hosts SharePoint 2010 Power User Training in Charlotte

Charlotte-based Technology Consulting Firm Conducts Live Microsoft SharePoint 2010 Power User Training for Local Organizations.

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C5 Insight Presents Side-by-Side Comparison of Top Two CRM Systems

Charlotte-based Technology Consulting Firm to Host Live Webcast Comparing Salesforce.com and Microsoft Dynamics CRM

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Microsoft to Keynote Event in Four Southeastern Cities on Social Collaboration and Cloud Computing

CHARLOTTE, NC - Success Accelerators, C5 Insight and The Network Company announce "Your Business ... Accelerated" - the business technology roadshow.

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About C5insight

About C5 Insight

C5 Insight is a team of business consultants that empower people to work together better, inside and outside of their organizations. By applying the LUCK Principle™, a scalable framework for building productivity into business relationships, we help our clients experience:

  1. Elevated employee efficiency
  2. Increased customer loyalty
  3. Improved sales win rates
  4. Higher workplace satisfaction

We do this by seamlessly integrating technologies such as Microsoft SharePoint, Dynamics CRM and Salesforce.com with participatory business planning processes such as HelixPLAN™ and PI-Cubed™ into everyday practice.